| |
Service |
Status |
|
PST Web Services Package |
Normal |
|
CST Web Services Package |
Normal |
|
PST-SQL (Hosted) |
Normal |
|
Website Hosting |
Normal |
|
Email Hosting |
Normal |
|
Web Services Hub (Production Server) |
Normal |
|
Web Services Hub (Test Server) |
Normal |
|
| Date |
Time |
Type of Issue |
Services Affected |
Description |
| 6/16/2010 |
8:30pm |
Outage. |
Website Hosting, Email Hosting. |
Our services have been fully restored. |
| 6/16/2010 |
3:30pm |
Outage. |
Website Hosting, Email Hosting. |
We are currently experiencing an outage in our area due to a lightning strike. Our internet & phone lines are down, we are working to get services restored. |
| 6/9/2010 |
4:45pm |
CST Web Services Pack Database & Website move. |
CST Web Services Package |
Services Restored. If you are a CST WSP user, you will need to upgrade to 3.6h. |
| 6/9/2010 |
3:21pm |
CST Web Services Pack Database & Website move. |
CST Web Services Package |
We are moving the CST Web Services Package database and website pages to a new server. We expect the move to take around 1 hour. |
| 4/28/2010 |
12:27pm |
WSP Database Change |
PST Web Services Package |
This is resolved. We are getting ready to release a new version of PST & needed to update the Web Services Package database. |
| 4/28/2010 |
12:05pm |
WSP Database Change |
PST Web Services Package |
We have received several calls from users who are experiencing errors when running their Web Services Pack Updates. We are looking into this issue now. |
| 11/28/2009 |
4:30pm |
Maintenance |
PST Web Services Server |
Maintenance Completed |
| 11/28/2009 |
11:00am |
Maintenance |
PST Web Services Server |
Maintenance on the Web Services Server. Intermittent outages expected. |
| 11/8/2009 |
11:25pm |
Maintenance |
PST Web Services Server |
All Web Services restored |
| 11/8/2009 |
6:45pm |
Maintenance |
Mail Server |
Mail Server Move Complete |
| 11/8/2009 |
5:30pm |
Maintenance |
PST WSP, Mail Server |
Moving the Mail Server and PST Web Services Pack Server |
| 11/2/2009 |
11:50pm |
Maintenance |
Mail Server |
Maintenance Complete |
| 11/2/2009 |
8:45pm |
Maintenance |
Mail Server |
Moving the Mail Server to it's own hardware. Mail should be back up shortly after midnight Eastern Time. |
| 10/28/2009 |
5:42pm |
Unknown |
PST-SQL (Hosted) |
We show that all services have been restored. |
| 10/28/2009 |
5:35pm |
Unknown |
PST-SQL (Hosted) |
We've received several phone calls from users who are having trouble accessing PST-SQL (hosted). We are investigating this issue now. |
| 10/23/2009 |
2:12pm |
Internet Service Outage |
PST Web Services Package, CST Web Services Package, Website Hosting, Email Hosting, Web Services Hub (both Production & Test Servers) |
There is an outage with our Phone & Data provider. They are working on the issue. |
| 10/18/2009 |
4pm-9pm |
Maintenance |
All Services |
Servers were rebooted a few times after installing typical software patches. Downtime was minimal. |
| 9/2/2009 |
5:05pm |
Moving WSP Server |
Web Services Hub (Production) & Web Services Hub (Test Server) |
Complete - both of the Web Services Hub services are now up & running. |
| 9/2/2009 |
7:15am |
Moving WSP Server |
PST WSP Server |
Complete |
| 9/2/2009 |
5:30am |
Moving WSP Server |
PST WSP Server |
Moving PST WSP Server to newer/faster server. |
| 8/24/2009 |
9:46pm |
Moving Mail to another server |
Mail Server |
Completed |
| 8/24/2009 |
6:43pm |
Moving Mail to another server |
Mail Server |
Due to slow rebuilding of the Mail Server's RAID array, we are moving email to another server. |
| 8/24/2009 |
5:12am |
Restore Complete |
Mail Server |
All Hosted mail is back online, will be slow as RAID array continues rebuild. |
| 8/23/2009 |
1:20pm |
Hardware Crash |
Mail Server |
Mail server hardware crash, rebuilding mail server, will restore accounts and mail from backup when done. |
| 8/23/2009 |
1:20pm |
Hardware Crash |
Web Services Hub - Test Environment |
Our Test Server for the Web Services Hub is currently down. |
| 7/14/2009 |
2:33pm |
None |
|
After investigating our end, everything appears to be ok. The servers are functioning as intended & our connection to the internet is Good. We will continue to monitor the situation for the remainder of the day. |
| 7/14/2009 |
1:40pm |
Under Investigation |
PST Web Services Package,
CST Web Services Package, Web Services Hub |
We have noticed several users receiving a "Time Out Expired" error message when using the Web Services Pack. We are investigating the cause now. |
| 5/5/2009 |
2:10pm |
SQL Server Configuration Change |
|
SQL Server Now Online |
| 5/5/2009 |
1:35pm |
SQL Server Configuration Change |
PST-SQL (Hosted) |
Due to a configuration change caused by a service pack, SQL Server needed to be restarted |
| 4/28/2009 |
12:13am |
ISP Maintenance |
|
Services Restored |
| 4/28/2009 |
12:12am |
ISP Maintenance |
PST Web Services Package, CST Web Services Package, Website Hosting, Email Hosting, Web Services Hub |
Internet Services at DBS Main Office brought down for maintenance. |
| 1/11/2009 |
2:45 pm |
Firewall lockup |
|
Firewall rebooted |
| 1/11/2009 |
12:30 pm |
Firewall lockup |
PST Web Services Package, CST Web Services Package, Website Hosting, Email Hosting, Web Services Hub |
Firewall at DBS locked up, stopping access to all services hosted at DBS. Hosted user databases were not affected. |
| 11/22/2008 |
11:55am |
Maintenance |
|
Finished transfer. |
| 11/22/2008 |
9:00am |
Maintenance |
PST-SQL (Hosted) |
Brought SQL Server down to transfer databases from Hosted1 to Hosted2. |
|
|
